If for any reason
you are dissatisfied with any item you receive, we will gladly
take it back and refund you within 30 days after your order was
shipped. There will be a 10% restocking fee on all returned items,
shipping is non-refundable. Please let us know the reason for your
return so we can serve you better in the future.
If you need to return or exchange an item,
within 30 days after your order was
shipped, When you're sending an email, please be sure to include
your full name, the invoice number, how we can contact you and a
brief explanation for the return. The item must be returned in its
original condition with all appropriate packaging
Any gift certificates, CDs, books or cards are
not returnable and the above policy does not apply.
Deposits on workshops, seminars and classes and
private sessions are nonrefundable after 3 days. A credit may be
issued at SpiritDove's discretion. If class is cancelled by
SpiritDove or the promoters of the event, then either a refund or
a credit will be given, whichever both parties agree upon.
Order Confirmation
You will receive an online order confirmation and
then an e-mail following the placement of your order that confirms
that your order was received and has been approved. It should
normally ship within 1 - 5 days. If you have questions about the
status of your order prior to shipment, please feel free to
contact us via email at
Payment Methods
At this time we accept Visa, Master Card and
American Express credit cards. As well as check and Paypal. Money
orders and checks are accepted for mail orders in US funds only.
For customers from Europe we accept payments in European Currency,
Euro Dollars, directly into our bank account .
Sales Tax
Sales tax is applicable on orders shipped to
addresses in the state of Nevada.
